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There are many benefits to improving the patient experience and increasing patient satisfaction levels. Here, we’ll discuss why the patient journey should be a focus for your organization and how to improve patient experience.
Larger software companies within the healthcare industry are directing resources at maintaining current technology to protect their share of the market and preserve their customer base. This strategy, while practical in the short-term, can lead to complacency and open the door for smaller, more agile companies to develop solutions that meet the needs of a constantly-evolving industry. With the development of solutions that address the gaps in current technology and at the same time dedicating resources to create alternative technology, these organizations have become quite the disruption in the marketplace.
Does your workflow consist of unnecessary or repetitive tasks? Does navigating your EHR have you daydreaming of your next vacation destination? Time management for healthcare professionals can be especially complicated. Unnecessary or repetitive workflows eat into your day and can have both a financial and mental cost. Knowing how valuable your time is, why waste any of it on inefficient workflows?
Are you searching for the best speech recognition software for your healthcare facility or other business? Do you need something that is tailored to your needs, highly accurate, simple to use, and easily scalable? With today’s technologies, that goal is more achievable than ever before. Read on to learn more about speech recognition:
Guest Blog by Emergency Room Physician, Thomas Lang, MD
At first, when I used speech recognition in creating clinical notes, I didn’t like it at all. At that juncture in time, there was a transition from paper and what I call ‘straight dictation’ (that is, a transcriptionist would type out for me what I had just rattled off into the dictaphone) into a more digital and automated world. At that time, speech recognition simply wasn’t very good, requiring way too much editing by the user. Accuracy of speech recognition has dramatically improved recently.
Harvard Business School professor, Clayton M Christensen coined the phrase ‘disruptive innovation’, also referred to as ‘disruptive technologies’, in 1995. Disruptive innovation is the process by which a product enters the market with simple applications and then steadily works its way up, eventually displacing established competitors.
Management of healthcare is not a simple task. Many processes are involved, including financial management, staff, patients, legal issues, logistics, inventory, and more. It can all get a bit overwhelming— especially when each is done by hand. Since medical data is so sensitive and regulated, it can be a bit more difficult to find technologies that help improve healthcare workflow management. However, it’s something that needs to be considered.
Is your hospital or clinic considering the advantages and disadvantages of speech recognition for EHRs? Speech recognition systems are becoming quite popular in the healthcare industry, and for good reason. It is a nearly hands-free way for clinicians to enter data and fill out a patient’s electronic chart. Here are some of the pros and cons of implementing a speech recognition solution as a part of your electronic health record.
Do you remember some of the earliest voice recognition systems? Years ago, when you called a number and were instructed to use your voice to select options, it usually turned into a frustrating experience. These voice recognition programs weren’t sophisticated enough to understand everyone’s voice, so many users were disappointed. However, voice recognition has made an enormous amount of progress since then. Now, when you call the pharmacy to refill a prescription or when you call a business hotline, you’re much more likely to experience success with the voice recognition customer care system.
Speech recognition programs identify spoken words and then either complete a task or translate the spoken word into text. If you have ever dictated something to your phone or your vehicle (such as instructing it to ‘Call Mom’), then you’ve used a form of speech recognition technology. Healthcare providers often use speech recognition to generate medical documentation.